Return and reclaim handling

 

RETURNS

Contact us immediately at rebounds, telephone +46 10 455 97 00 or sales@axel-larsson.se. Never return products without first contacting us. Returns are accepted by appointment only. Return deduction applied. Goods arriving our stock without prior agreement will be scrapped 7 days after arrival at the customer's expense.


RECLAIMS

1. Contact us immediately on reclaims or questions regarding our supplies or products, telephone +46 10 455 97 00 or sales@axel-larsson.se. Never return products without first contacting us.

2. Fill out our reclaim form, which must always be attached to the products in return. 

3. In the cases Axel Larsson will be charged return shipping, the shipment must be included with our shipping number number according to the reclaim form.

4. Once we have received the products, we will send you a reply as soon as possible.

 

Return-/claim form (pdf)

 

 

WARRANTY

Contact us immediately for Warranty handling, telephone +46 10 455 97 00 or sales@axel-larsson.se. Never return products without first contacting us. Conditions according to Teknikföretagen Terms & Conditions NL09. In invoking the guarantee, we always make an assessment in collaboration with our suppliers. Read more in the Service and Warranty section.